Seller Verification Policy

Seller verification helps Gadget Trade establish additional trust around sellers and support marketplace functions that require a verified seller identity. Verification is one part of marketplace safety; it is not a guarantee that every product, statement or transaction involving a seller is risk-free.

Depending on the verification flow, a seller may be asked for identifying information, contact information or an approved identity document. The exact information requested can change as verification requirements and security controls are updated.

1. Submit the requested information through the official Gadget Trade verification flow.
2. Gadget Trade reviews the submission using the information and checks available to the authorised verification process.
3. If the submission is incomplete or cannot be confirmed, the seller may be asked to correct or resubmit information.
4. When the verification requirements are satisfied, the seller can receive the applicable verified status.

• Not Verified — the seller does not currently have an approved verification status.
• Pending — a verification submission is awaiting review.
• Verified — the required verification process has been approved.
• Rejected — the submission did not satisfy the verification requirements.
• Resubmission Required — additional or corrected information is needed.

Verification documents and private identity information are not intended for public display on profiles, listings or reviews. Access should be limited to authorised processes and service providers that need the information to perform the verification or related security operation.

• Provide accurate information that belongs to you or that you are authorised to submit.
• Do not submit altered, misleading or another person’s documents.
• Keep account information current when it changes.
• Do not attempt to transfer, sell or falsely display another seller’s verification status.

A verified indicator is applied by Gadget Trade after the relevant verification process is approved. Sellers should not reproduce or edit the badge to make an unverified account appear verified.

Gadget Trade may request a new verification or review an existing status when account information changes, a security concern is identified, information becomes unreliable, or marketplace requirements change.

For verification questions, use the official Gadget Trade support channels. Do not send passwords, one-time authentication codes, card PINs or other secrets as part of a verification request.